Charlesmead Pharmacy Inc

From the Counter

Recent Google reviews

• Kathy Rogers

  ★ 2

  Cannot keep track of my prescriptions. The doctor called in a year’s supply. They keep losing it and having to call again for a one month refill. Then I don’t even get the promised phone call when it’s ready for pickup. Happened again and again. The service has really declined from what it used to be. It’s convenient and I want to support a local business but you have to not lose my prescriptions.

• Cheyanne Vanderdonckt

  ★ 5

  A great modern pharmacy with old fashioned charm. They fill orders so quickly. The service is so much better than any national chain. Plus they still have a lunch counter, which is a neighborhood institution.

• Evan Stewart

  ★ 2

  I so wanted to like this pharmacy, but they are just unreliable and non-communicative. They've messed up pricing on prescriptions, have not reached out when there was a problem with a scrip sent to them, and will sometimes "forget" to call us when something is ready for pick up. Their hold system will also sometimes just end a call for no reason. Avoid them and go to a more reputable pharmacy Edit: I received a call from the owner after posting this review. I forget his name, but he was very polite and listened to me. Made no excuses or anything like that. Apologized for the issues we've fac

• Victoria Volk

  ★ 1

  This pharmacy cannot keep track of prescriptions, its automated system does not properly track them, and it is generally poor at communicating. Twice now, I have gone to pick up prescriptions and was asked to pay full price because the medication is “popular.” I called my insurance company and learned that Charlesmeade Pharmacy never ran my insurance. The last time I went, I tried to explain that they had not run my insurance, but they insisted that I needed to pay full price. I asked why this had not been communicated to me beforehand, especially since I had spoken with someone on the phone